ISO 9000 Is a Quality Standard That Establishes a Goal

question 58

True/False

ISO 9000 is a quality standard that establishes a goal of no more than 3.4 defects per million units or procedures.

Recognize the importance of planning in improving organizational performance, including time management, coordination, and action orientation.

Understand the concept and importance of planning in organizations.

Identify different types of planning, including strategic, tactical, contingency, and participatory planning.

Describe the role and characteristics of management by objectives (MBO).