According to the Textbook, the Ability of a Product or Service

question 14

Multiple Choice

According to the textbook, the ability of a product or service to reliably do what it is supposed to do and to satisfy customer expectations is called ________.

• A)quantity
• B)efficiency
• C)quality
• D)effectiveness
• E)service

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Definitions:

Young Children

Individuals in the early stages of their life, typically considered to be in the preschool and early elementary school ages.

Basic Research

Fundamental investigation into the principles and reasons behind observable phenomena, without immediate application towards solutions.

Replication

The process of repeating a study or experiment to verify its findings or to ensure accuracy.

Description

A detailed account or explanation of something, providing characteristics or features.