Organisations with Extensive and Successful Quality Improvement Programs Tend to Rely

question 60

Multiple Choice

Organisations with extensive and successful quality improvement programs tend to rely on two important people approaches: ________ and ________.

• A)empowered work teams; cross-functional work teams
• B)cross-functional work teams; closely supervised work teams
• C)self-directed work teams; transgenerational work teams
• D)closely supervised work teams; empowered work teams
• E)transgenerational work teams; empowered work teams

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Definitions:

Agreeableness

A personality trait in psychology that describes a person's tendency to be compassionate, cooperative, and harmonious in their interactions with others.

Middle Adulthood

A stage of life typically ranging from about 40 to 65 years old, characterized by continued personal, social, and career development, as well as physical and cognitive changes.

Vicarious Reinforcement

Learning that occurs by observing the reinforcement or punishment of another's behavior and then modifying one's own behavior accordingly.

Bandura

Refers to Albert Bandura, a psychologist known for his work on social learning theory, which emphasizes the role of observational learning, imitation, and modeling in behavior.