Which of the Following Is NOT a Service Quality Dimension

question 29

Multiple Choice

Which of the following is NOT a service quality dimension?

• A)accuracy
• B)flexibility
• C)courtesy
• D)convenience
• E)consistency

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Definitions:

Career Adaptability

The readiness to cope with changing work and career conditions, including readiness for making decisions about one’s career path.

Psychology of Working

An interdisciplinary approach to understanding the role of work in people's lives, emphasizing psychological, economic, and societal impacts.

Societal Changes

Transformations or evolutions in society's structures, norms, and patterns of behavior over time.

Collage

An artistic composition made by assembling different elements (such as pieces of paper, photographs, fabric) into a new whole.