One Customer Service Strategy That Many Service Organisations Use Is

question 26

True/False

One customer service strategy that many service organisations use is personalisation.

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Definitions:

MICR Numbers

A line of numbers printed at the bottom of checks using a special magnetic ink; includes bank routing number, account number, and check number, used for electronic processing.

Routing Number

A nine-digit code used in the United States to identify a financial institution in a transaction.

Nine-Digit

Typically referring to a sequence of nine numbers, often used for identification purposes, such as a Social Security number in the United States.

Deposit Slip

A form supplied by a bank for a depositor to fill out, designed to document in detail the money being deposited.