All of the Following Are Suggestions for Overcoming the Barriers

question 41

Multiple Choice

All of the following are suggestions for overcoming the barriers to effective interpersonal communication EXCEPT ________.

• A)listen passively
• B)constrain emotions
• C)simplify language
• D)use feedback
• E)watch non-verbal cues

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Definitions:

Consistency

The quality of achieving a uniform, standard level of performance or behavior over time.

Capacity

The maximum amount that something can contain or produce, often related to production or processing facilities.

Control

In management, the process of monitoring activities to ensure they are being accomplished as planned and correcting any significant deviations.

Continuous Improvement

A persistent attempt to better products, services, or processes by achieving gradual and radical enhancements.