When Managers Assign Goals to Their Employees, They Are Using

question 83

Multiple Choice

When managers assign goals to their employees, they are using ________ communication.

• A)upward
• B)diagonal
• C)theoretical
• D)downward
• E)lateral

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Definitions:

Support Staff

Employees who provide administrative or technical support to an organization, enabling primary operations without being directly involved.

Formalization

The extent to which organizations use rules, procedures, and structured communication to govern behaviors and operations.

Centralization

The concentration of decision-making authority at higher levels within an organization.

Specialization

The process of focusing on a specific area of knowledge or skill, often to increase efficiency or expertise.