One Customer Service Strategy That Many Service Organisations Use Is

question 26

True/False

One customer service strategy that many service organisations use is personalisation.

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Definitions:

Sense of Personhood

The recognition of one's individuality and personal identity, often discussed in contexts of cognitive and emotional awareness and respect for individual autonomy.

Culturally Appropriate

Services, approaches, or interventions that are respectful of and relevant to the cultural values, beliefs, and practices of the target population or individual.

Eye Contact

The act of looking directly into another person's eyes, often used as a means of communication and social interaction.

Antidepressant Medications

Drugs prescribed to treat depressive disorders, improving mood and alleviating other symptoms associated with depression.