Which of the Following Are Two of the Three Key

question 115

Multiple Choice

Which of the following are two of the three key situational factors Fiedler felt were important in determining leader effectiveness?

• A)organisational success and position power
• B)leader-member relations and maturity of followers
• C)maturity of organisation and subordinates
• D)task structure and leader-member relations
• E)organisational age and task structure

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Definitions:

Genealogy

The study and tracing of lines of descent or the development of families.

Mystery Shoppers

Individuals hired to visit stores, restaurants, or other businesses anonymously to evaluate customer service, product quality, and the overall experience.

Quality

The degree to which a product or service meets or exceeds customer expectations.

Company's Products

The goods and services that a company offers to consumers in the marketplace.