Which of the Following Scenarios Is NOT a Good Match

question 43

Multiple Choice

Which of the following scenarios is NOT a good match for the usage of performance aids?

• A) a pilot needs to remember many different pre-flight checks on her airplane
• B) employees need to do a fairly routine activity daily with little negative impact if done poorly
• C) a bank employee needs to be reminded to ask customers if they are interested in an account upgrade
• D) employees need to diagnose a software problem that occurs sporadically

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Definitions:

Investment Opportunity

An option available to individuals or companies to invest capital with the expectation of generating a return.

Residual Income

The profit earned after deducting the cost of capital from the net operating income.

Required Rate Of Return

The minimum rate of return on an investment that investors expect to receive, taking into account the risk involved.

Turnover

The rate at which inventory is sold or replaced over a specific period, or in human resources, the rate employees leave and are replaced in a company.