Which of the Following Best Represents the Results of a Study

question 21

Multiple Choice

Which of the following best represents the results of a study on the effectiveness of structured on-the-job training?

• A) the structured approach produced 86 percent fewer rejects, and their troubleshooting ability increased by 75 percent.
• B) the structured approach produced 76 percent fewer rejects, and their troubleshooting ability increased by 130 percent.
• C) the structured approach produced 26 percent fewer rejects, and their troubleshooting ability increased by 95 percent.
• D) the structured approach produced 16 percent fewer rejects, and their troubleshooting ability increased by 55 percent.

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Definitions:

Disciplinary Action

Measures taken by an employer against an employee who has violated company policies or standards of conduct.

Collective Agreement

A negotiated contract between an employer and a labor union that outlines terms of employment, wages, and working conditions for employees.

Management

The process of organizing, planning, leading, and controlling resources to achieve organizational goals.

Precedent

A new standard that arises from the past practices of either the company or the union.