What Are the Foci of Total Quality Management Training

question 51

Multiple Choice

What are the foci of total quality management training?

• A) quality improvements, teamwork, continuous improvement, and customers focus
• B) management skills, teamwork, quality improvements, and communication
• C) customer focus, communication, ethics, and quantity improvements
• D) technical skills, quality improvements, management skills, and productivity

Acquire an understanding of social learning theory's origins and its extension of behavioral approaches to personality.

Differentiate between classical conditioning and operant conditioning in the context of learning complex human behaviors.

Comprehend the essential tenets of Rotter's social learning theory, especially the importance of expectancy strength and reinforcement value.

Familiarize with the concept of shaping and its application in behavior modification and therapy.

---

Definitions:

Mitochondrion

The singular form of mitochondria, referring to a single organelle within eukaryotic cells that generates most of the cell's supply of ATP.

Secretions

Biological substances produced and released by cells or glands, often serving specific functions in the body.

Gastric Glands

Glands located in the lining of the stomach that secrete gastric juice, which aids in digestion.

Golgi Apparatus

A cell organelle that modifies, sorts, and packages proteins and lipids for storage or transport out of the cell.