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Research Appears to Support the Notion That Both "Emotional Intelligence

question 38

True/False

Research appears to support the notion that both "emotional intelligence" and "intellectual intelligence" are relatively stable over one's lifetime; hence, efforts to improve on these variables should not be done via development or training programs.


Definitions:

Waiters

Service professionals who take orders, serve food and beverages, and attend to guests' needs in dining establishments.

Bank Tellers

Individuals who work in a bank and are responsible for handling customer transactions, such as deposits, withdrawals, and money transfers.

Emotions

Complex psychological states involving an individual's subjective experience, physiological response, and behavioral or expressive reaction.

Intense

Characterized by a high degree of emotional, physical, or mental effort or concentration.

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