What Type of Challenge Did TELUS's Original Process for Sourcing

question 7

Multiple Choice

What type of challenge did TELUS's original process for sourcing external training service providers create for the company?

• A) lack of consistency by vendors in interpreting TELUS's training requirements
• B) a negative ROI associated with many of their training initiatives
• C) lack of an integrated corporate-wide strategic training process
• D) a few vendors controlling the majority of training programs, leading to complacency and a general lack of creativity in training delivery

---

Definitions:

Durbin-Watson Statistic

A measure used to detect the presence of autocorrelation in the residuals from a regression analysis.

Hypotheses Testing

A method in statistics that applies data from a subset to assess assumptions about a broader population's characteristic.

Durbin-Watson Test

A statistical procedure aimed at discovering the presence of autocorrelation at the first lag within the residuals of a regression analysis.

Autocorrelation

A characteristic of data in which sequential measurements or values in a time series are correlated with each other.