________ Is the Process of Creating and Delivering Desired Goods

question 110

Multiple Choice

________ is the process of creating and delivering desired goods and services to customers and involves all of the activities associated with winning and retaining loyal customers.

• A)Marketing
• B)Personal selling
• C)Promotion
• D)Customer service

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Definitions:

Browse-wrap

A type of online agreement where acceptance is implied through the use of the website, without requiring an explicit agreement from the user.

Promissory Estoppel

A principle enforcing a party’s promise to prevent injustice, even if the promise was not formalized into a contract.

Reasonable Reliance

The act of depending on the promise, statement, or action of another on the grounds that it is sensible and justifiable to do so under the circumstances.

Employment Policy Manual

A document provided by employers to employees, outlining workplace rules, policies, and expectations.