In Your Training Program, You Stress to All New Employees

question 94

Multiple Choice

In your training program, you stress to all new employees the importance of customer satisfaction, citing the fact that ________ of the average company's sales come from present customers.

• A)a small amount
• B)about one-half
• C)a majority
• D)an undetermined percentage

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Definitions:

Links

Hyperlinks or connections between web pages or documents.

Garbage Collection

An automatic memory management process that frees up memory used by objects that are no longer accessible in a program.

Encapsulation

A fundamental concept in object-oriented programming that involves bundling the data (attributes) and methods (functions) that operate on the data into a single unit or class, and restricting access to the specifics of the data or methods.

Head Instance Variable

A variable, typically in a linked list or similar data structure, that holds a reference to the first element or node.