The Process of Systematically Creating the Optimum Experience for Customers

question 26

Multiple Choice

The process of systematically creating the optimum experience for customers every time they interact with the company is ________.

• A)total quality management (TQM)
• B)time compression management (TCM)
• C)customer experience management (CEM)
• D)guerilla marketing

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Definitions:

On Load

Refers to actions or events that occur automatically when a software application, webpage, or system starts up or loads.

Before Print

A setting or action taken to review, adjust, or prepare a document before sending it to a printer, ensuring that the final output meets the desired specifications.

Syntax Error

A mistake in the code that violates the grammatical rules of the programming language, preventing the program from executing correctly.

Programming Error

A programming error is a mistake or bug in the code that causes unexpected behavior or crashes in software applications.