Trust Is the Foundation on Which the Long-Term Customer Relationships

question 60

True/False

Trust is the foundation on which the long-term customer relationships that are so crucial to Web success are built.

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Definitions:

Spoken Word

Oral communication using words; an art form that focuses on the aesthetics of wordplay and intonation.

Introduction

The initial section of a document, presentation, or speech that outlines the purpose, scope, and objectives.

Conclusion

The final part of a document or speech that sums up the main points and often provides a closing thought or implication.

Oral Reports

Presentations or narrations delivered verbally, often summarizing information or findings from research or studies.