Mini-Case 17-4: Plumbers Don't Want Recognition

question 27

Essay

Mini-Case 17-4: Plumbers Don't Want Recognition
"If I ever went out to those guys and asked them if they wanted a little more recognition, they would laugh me out of the shop. People work for money." Norm Schultz had been a plumber himself for 18 years before he saved enough money to open a small plumbing contractor business. The men who worked for Norm knew what was expected of them - a fair day's work for a fair day's pay. "You don't need to tell a person that he or she is doing a good job; the person is either doing the work or not working for me!"
Norm's son-in-law was taking a management course at a local college. When Norm asked him what he was learning in class, he told him the management of people. Norm was very emphatic about managing the plumbers who worked for him. "Tell an employee what you expect from the beginning. Watch to see if they perform the job properly. Treat your people fairly and never cheat them." Norm went on to tell his son-in-law that this was the way good managers did things. "Recognition won't put bread on the table."
-Is Norm Schultz correct in his attitude about workers not wanting recognition?

Appreciate the historical and cultural variations in the understanding and treatment of schizophrenia.

Understand the impact of schizophrenia on violent behavior and societal perceptions.

Evaluate the effectiveness and components of various treatment models for schizophrenia, including pharmacotherapy, cognitive-behavioral therapy (CBT), and family therapy.

Describe the role of cognitive impairments in schizophrenia and their potential as markers of the disorder.

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Definitions:

Landlords

Property owners who rent out real estate to tenants for a periodic payment, usually monthly.

Quality of Housing

A measure of the condition, facilities, and attributes of housing units, which affects the well-being and satisfaction of residents.

Tax

An obligatory fiscal contribution or another kind of tax levied on an individual by a government authority to support government budgets and various public spending.

Price Paid

The amount of money that is exchanged for a good or service.