Mini-Case 17-4: Plumbers Don't Want Recognition

question 19

Multiple Choice

Mini-Case 17-4: Plumbers Don't Want Recognition
"If I ever went out to those guys and asked them if they wanted a little more recognition, they would laugh me out of the shop. People work for money." Norm Schultz had been a plumber himself for 18 years before he saved enough money to open a small plumbing contractor business. The men who worked for Norm knew what was expected of them - a fair day's work for a fair day's pay. "You don't need to tell a person that he or she is doing a good job; the person is either doing the work or not working for me!"
Norm's son-in-law was taking a management course at a local college. When Norm asked him what he was learning in class, he told him the management of people. Norm was very emphatic about managing the plumbers who worked for him. "Tell an employee what you expect from the beginning. Watch to see if they perform the job properly. Treat your people fairly and never cheat them." Norm went on to tell his son-in-law that this was the way good managers did things. "Recognition won't put bread on the table."
-The advantages of job rotation include ________.

• A)the ability to move from one job to others
• B)a greater number and variety of tasks
• C)additional flexibility for the company
• D)All of the above

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Definitions:

Strawberry Pickers

Laborers who specialize in the harvest of strawberries, often requiring manual dexterity and speed.

Supply of Strawberries

The supply of strawberries indicates the total quantity of strawberries that producers are willing and able to sell at a given price over a specific period.

Market Economy

An economic system where decisions regarding investment, production, and distribution are based on supply and demand, with minimal governmental intervention.

Distribution of Output

The way total production is spread across different agents or locations in the economy.