Which of the Following Is a Benefit Organisations Receive When

question 7

Multiple Choice

Which of the following is a benefit organisations receive when customers complain?

• A)Opportunity to correct the situation
• B)Word-of-mouth about the product
• C)Differential advantage
• D)Market regulation

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Definitions:

Stimulus Generalization

The tendency for a conditioned response to be triggered by stimuli similar to the original conditioning stimulus.

Look-Alike Packaging

Packaging designed to mimic the appearance of a popular brand's product, often to confuse consumers or to leverage the brand's identity.

Masked Branding

Masked branding is a strategy where a company's products are marketed without clear association with the parent brand, often to appeal to a different market segment or to test new markets.

Fixed-Ratio

In the context of behavioral psychology, this refers to a reinforcement schedule that rewards a response only after a specified number of responses.