Which of the Following Occurs When a Customer Learns That

question 38

Multiple Choice

Which of the following occurs when a customer learns that two products are different even though the packages of both products look similar?

• A)Extinction
• B)Brand equity
• C)Stimulus generalisation
• D)Stimulus discrimination

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Definitions:

Psychology

This is the scientific study of the mind and behavior, encompassing various aspects of conscious and unconscious experience as well as thought processes.

Unconscious Motivations

Desires or motivations that influence behavior without the individual's awareness, rooted in Freudian psychology.

Overt Actions

Visible or observable activities or behaviors performed by an individual.

Theorist

An individual who formulates theories or is versed in the development of hypothetical models to explain complex concepts.