A Department Store Decides to Use 'Mystery Shoppers' at Unannounced

question 33

Multiple Choice

A department store decides to use 'mystery shoppers' at unannounced times to test for service quality among its personnel.Store personnel are rewarded for excellent service attitudes.Which of the following reinforcement schedules would most likely apply in this situation?

• A)Fixed-ratio reinforcement
• B)Fixed-interval reinforcement
• C)Variable-frequency reinforcement
• D)Variable-interval reinforcement

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Definitions:

In Vitro Fertilization

A medical procedure where an egg is fertilized by sperm outside the body, and the resulting embryo is then implanted in the uterus for pregnancy.

Artificial Insemination

A medical procedure that involves directly inserting sperm into a woman's uterus or cervix to facilitate pregnancy.

Chorionic Villus Sampling

A prenatal test involving the sampling of chorionic villi to test for chromosomal abnormalities and other genetic disorders.

Amniocentesis

A medical procedure used in prenatal diagnosis, involving the extraction of a small amount of amniotic fluid surrounding the fetus to test for genetic abnormalities.