Six Sigma's DMADV Process of Define, Measure, Analyze, Design, and Verify

question 45

Multiple Choice

Six Sigma's DMADV process of define, measure, analyze, design, and verify is a particularly good vehicle for

• A)improving performance when there are small variations in how well an activity is performed. If there are wide variations, then the Six Sigma DMVSI process has to be used.
• B)achieving 100 percent control over how a task is performed and eliminating 100 percent of the variability in how a task is performed.
• C)improving performance when there are wide variations in how well an activity is performed.
• D)developing new processes or products at Six Sigma quality levels.
• E)improving customer satisfaction, whereas Six Sigma improves manufacturing processes.

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Definitions:

Value-Chain Analysis

An analytical framework for identifying business activities that add value to the final product or service in order to gain competitive advantage.

SPA

Typically stands for Sales and Purchase Agreement, a legally binding contract outlining the terms of sale between a buyer and seller.

Operations

Encompasses all the activities involved in the production, selling, and distribution of a company's goods or services.

Competitive Advantage

A unique attribute or capability that allows a company to outperform its competitors, creating greater value for its customers or stakeholders.