Management's Most Powerful Tool for Mobilizing Organizational Commitment to Competent

question 7

Multiple Choice

Management's most powerful tool for mobilizing organizational commitment to competent strategy execution and operating excellence is the

• A)diligent and persistent use of benchmarking and best practices.
• B)proper use of a reward structure with motivational incentives.
• C)implementation of TQM and/or Six Sigma programs.
• D)periodic giving of inspirational speeches aimed at arousing employees' emotional energy.
• E)process of providing employees with a high degree of job security (ideally, via a no-layoff policy).

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Definitions:

Operating Capacity

The maximum output or productivity level that a company can achieve using its current resources under normal working conditions.

Fixed Overhead Costs

Expenses that do not change with the level of production, such as rent or salaries of administrative staff.

Effect On Income

The impact of specific actions, events, or decisions on a company's net income or profitability.

Book Value

Book value is the net value of a company's assets as reported on the balance sheet, calculated by subtracting liabilities from the total assets.