Total Quality Management (TQM)emphasizes All of the Following EXCEPT

question 33

Multiple Choice

Total quality management (TQM) emphasizes all of the following EXCEPT

• A)a 100 percent accuracy in performing tasks.
• B)the continuous improvement in all phases of operations.
• C)the adoption of industry standard operating practices.
• D)benchmarking and total customer satisfaction.
• E)the empowerment of employees and team-based work design.

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Definitions:

Substantiation

The provision of evidence or proof to support a claim, allegation, or request, typically required in legal and financial contexts.

Limited Liability Companies

A business structure in the United States whereby the owners are not personally liable for the company's debts or liabilities.

Register

An official list or record, for example, of births, marriages, and deaths, legal transactions, or voters.

Voluntary Association

A group formed by individuals who voluntarily come together to pursue a common interest or goal.