Charleston Area Medical Center (CAMC)has Implemented Six Sigma Quality Programs

question 69

Multiple Choice

Charleston Area Medical Center (CAMC) has implemented Six Sigma quality programs in order to

• A)improve the efficiency of numerous CAMC health care delivery operating processes, although the downside is that using Six Sigma approach can stifle innovative activities.
• B)manage a set of business practices that emphasizes continuous improvement in all phases of CAMC's operations and 100 percent accuracy in performing tasks order to control healthcare costs.
• C)improve the performance of CAMC's heath care delivery services when there are only small variations in how well an activity is performed.
• D)focus on development of new health care delivery processes but not on improving existing business processes at CAMC.
• E)employ statistical procedures to eliminate 92 percent of the variability in how a task is performed at CAMC

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Definitions:

Bid Shading

The strategy of making a bid lower than what a bidder is actually willing to pay, typically to save money in auctions or competitive tender processes.

Bid-rigging

An illegal agreement between parties to conspire and fix the bidding process, often in procurement auctions.

Sealed-bid

A bidding process where all the bids are kept confidential until a designated opening time, preventing bidders from seeing competitors' bids.

Auctions

A public sale process where goods or services are sold to the highest bidder.