Which Organization Uses Business Process Reengineering to Attain Operational Excellence

question 17

Multiple Choice

Which organization uses business process reengineering to attain operational excellence?

• A)AT&T works toward creating a total quality culture by continuously reviewing the performance of every value chain activity.
• B)Acer Phones uses advanced statistical methods to remove the causes of defects at its manufacturing units.
• C)Ericsson introduces continuous-improvement business philosophy at its customer care centers.
• D)Cellkon pulls the pieces of an activity out of different departments to create a cross-functional work group.
• E)Honeywell strives to incrementally reduce defects through an ongoing assessment process.

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Definitions:

Food Stamp Program

A government assistance program that provides low-income individuals and families with funds to purchase groceries, aiming to reduce hunger and improve nutrition.

Poverty Line

A threshold level of income set by governments or organizations, below which individuals or families are considered to be living in poverty.

Average Incomes

The mean income of a population, calculated by dividing the total income of the population by the number of people.

Poverty Definition

The state of being extremely poor, or the condition of those lacking sufficient money or material possessions for their needs.