Essential State-Of-The-Art Operating and Information Systems That Support Company Strategies

question 90

Multiple Choice

Essential state-of-the-art operating and information systems that support company strategies and value-creating internal processes are NOT concerned with

• A)customer database systems.
• B)information systems to track supplier/partner/collaborative ally data.
• C)human resources systems that maintain employee data.
• D)systems to record and report financial performance data.
• E)data management systems for undertaking benchmarking, TQM, and Six Sigma quality control.

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Definitions:

Capacity

The highest amount of production a business can maintain over a specific time frame under standard conditions.

Machine-Hours

A measure of production volume or activity based on the number of hours that machines are operated.

Unused Capacity

The available production or service facility that is not currently being used to its full potential.

Estimated Activity

A forecast of the level of operations or engagement in a particular task or project.