Managerial Practices That Are DETRIMENTAL to Lead the Effort to Foster

question 68

Multiple Choice

Managerial practices that are DETRIMENTAL to lead the effort to foster a results-oriented, high-performance culture are

• A)using empowerment and recognition to help create a fully engaged workforce.
• B)rewarding and making champions out of the people who spearhead new ideas and/or turn in winning performances.
• C)celebrating and recognizing individual, group, and company successes.
• D)treating and celebrating employees as valued partners in the drive for operating excellence and good business performance.
• E)placing a premium on not making mistakes, prompting managers to lean toward safe, conservative options intended to maintain the status quo.

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Definitions:

Sales Discounts

Reductions in the amount due from a customer, offered as an incentive for early payment according to the sales terms.

Sales Returns

Transactions where customers return previously purchased merchandise, leading to a reversal of revenue.

Cost of Goods Sold

The specific costs incurred in the production of a company's sold merchandise.

Gross Margin Ratio

A measure of a company's financial health, calculated as gross profit divided by net sales, showing the percentage of sales revenue that exceeds the cost of goods sold.