This diagram shows what process? 
Definitions:
Obscure Bad News
The practice of hiding, downplaying, or obfuscating negative information to avoid negative reactions.
Limit Responsibility
The act of defining or restricting the amount of duty and accountability assigned to a person or organization.
Apologize
To express regret for an offense or fault.
Delivering Bad News
The process of conveying unfavorable or disappointing information to individuals in a sensitive and thoughtful manner.
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