The Consistency of Scores Across Two Alternative Versions of a Test

question 25

Multiple Choice

The consistency of scores across two alternative versions of a test is labeled

• A) test-retest reliability.
• B) equivalent forms reliability.
• C) split-half reliability.
• D) interrater reliability.

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Definitions:

Empowering Employees

Giving workers more autonomy, authority, and control over their work, encouraging them to take initiative and make decisions.

Frontline Employee

Workers who interact directly with customers, playing a crucial role in delivering services and creating customer experiences.

Problem Solve

The process of identifying a problem, finding viable solutions, and implementing them effectively.

Human Methods

Refers to approaches and techniques involving direct human interaction or effort in processes or studies.