The Subjective Experience of Stigma Hinges on Two Factors

question 43

Multiple Choice

The subjective experience of stigma hinges on two factors:

• A) predictability and controllability.
• B) visibility/concealability and controllability.
• C) visibility/concealability and predictability.
• D) visibility/concealability and valence.

---

Definitions:

Customer Benefit Approach

A sales strategy that focuses on explaining how a product or service directly benefits the customer, addressing their needs or solving their problems.

Referral

The act of recommending a person or service to someone else, often used in sales and professional services to acquire new clients.

Curiosity

A strong desire to learn or know something, which can be a driving force in investigative behaviors, innovation, and learning.

Demonstration

A practical exhibition and explanation of how something works or is performed, often used to introduce a new product or service to potential customers.