The Nature of Services Is Such That ______

question 82

Multiple Choice

The nature of services is such that ______.

• A)customers need not be involved in the delivery of the service
• B)a service to one customer can be transferred to another customer
• C)it is primarily capital (and not labor)intensive
• D)a service needs to be consumed as it is produced

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Definitions:

Repetitive Behavior

Actions repeated over and over again, which can be a symptom of several disorders, including OCD and autism spectrum disorders.

Mental Act

A process or activity carried out by the mind, such as thinking, reasoning, or remembering.

Panic Attack

A sudden episode of intense fear or acute discomfort, accompanied by physical symptoms such as heart palpitations, dizziness, and shortness of breath.

Overwhelming Fear

An intense feeling of fright or terror, often sudden and with a clear cause or in response to a specific situation.