The Nature of Services Is Such That ______

question 82

Multiple Choice

The nature of services is such that ______.

• A)customers need not be involved in the delivery of the service
• B)a service to one customer can be transferred to another customer
• C)it is primarily capital (and not labor)intensive
• D)a service needs to be consumed as it is produced

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Definitions:

Liquids

A state of matter characterized by an indefinite shape that conforms to the shape of its container, but with a definite volume.

Solids

Materials with a fixed shape and volume, characterized by strong intermolecular forces.

Density

A physical property defined as the mass per unit volume of a substance, often used to identify or characterize materials.

Volume

The amount of space that an object or substance occupies, measured in cubic units.