The Nature of Services Is Such That ______

question 82

Multiple Choice

The nature of services is such that ______.

• A)customers need not be involved in the delivery of the service
• B)a service to one customer can be transferred to another customer
• C)it is primarily capital (and not labor)intensive
• D)a service needs to be consumed as it is produced

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Definitions:

Primary Research

An approach to gathering data directly through original or firsthand research methods, such as surveys, interviews, or experiments.

Observational Research

A research method involving the systematic observation and recording of behaviors and phenomena in their natural environment, without intervention by the researcher.

Environmental Impact

The effect that human activities and natural phenomena have on the environment, including ecosystems, biodiversity, and human health.

Research Methods

Various strategies, techniques, and tools used for investigating hypotheses and acquiring new knowledge in scientific or academic studies.