Video-Ethnography Is a Technique for Designers to ______

question 71

Multiple Choice

Video-ethnography is a technique for designers to ______.

• A)track their customers and record them as they use products and services so as to better design services for them
• B)understand elasticity of demand
• C)understand elasticity of supply
• D)control quality

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Definitions:

Conditioned to Fear

The process by which individuals learn to fear certain objects, people, or situations due to previous experiences of association with negative outcomes.

Spontaneous Recovery

The reappearance of a previously extinguished conditioned response after a pause.

Learned Response

A response that has been acquired through conditioning or learning, as opposed to being innate.

Partial Reinforcement

A conditioning method where a reward is not administered every time the desired behavior is performed, making the response more resistant to extinction.