Which of the Following Is LEAST Likely to Be a Method

question 39

Multiple Choice

Which of the following is LEAST likely to be a method by which customers and the service provider interact today?

• A)face-to-face
• B)via telephone
• C)through websites and social media
• D)by postal correspondence

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Definitions:

Ethical Dilemmas

Situations in which a difficult choice has to be made between two or more actions, each of which could be considered morally right or wrong.

Ethics Training

Training that seeks to help people understand the ethical aspects of decision-making and to incorporate high ethical standards into their daily behaviour.

Amoral Leaders

Leaders who lack a clear sense of ethics or morality in their decision making, often focusing solely on ends rather than means.

Immoral Leaders

Immoral leaders are individuals in leadership positions who engage in unethical behavior or actions that are considered wrong or harmful to others.