Examlex
The service system design matrix establishes a relationship between three factors of service.Which of the following is NOT one of these factors?
Distribute Agenda
The process of sharing a list of items to be discussed or acted upon in a meeting, ensuring participants are prepared and informed.
Virtual Meetings
Online gatherings facilitated by digital platforms, allowing participants to communicate and collaborate from different locations via the internet.
Selective Listening
Listening to only part of what a speaker is saying; ignoring the parts one doesn’t agree with or find interesting.
Nonverbal Communications
The transmission of information or messages without the use of words, which can include facial expressions, body language, and gestures.
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