Tangibles in the Service Sector Include ______

question 55

Multiple Choice

Tangibles in the service sector include ______.

• A)the physical features of the service facility
• B)the price of the service
• C)the packaging
• D)the speed of delivery

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Definitions:

Culture

The shared values, customs, beliefs, and practices of a group of people that shape their way of life and social behaviors.

Piaget

Jean Piaget, a Swiss psychologist known for his pioneering work in child development, particularly his theory of cognitive development.

Preoperational

A stage in cognitive development, according to Piaget, where children are unable to perform operations and display egocentric thinking.

Concrete Operational

A stage in cognitive development where children gain the ability to think logically about concrete events.