Which of the Following Can Result from Improving Quality

question 3

Multiple Choice

Which of the following can result from improving quality?

• A)higher customer satisfaction
• B)higher costs
• C)reduced compliance
• D)loss of market share

---

Definitions:

Freedom Summer

A 1964 voter registration drive aimed at increasing the number of registered black voters in Mississippi.

Civil Rights Act

A landmark piece of legislation in the United States that aimed to eliminate legal discrimination against African Americans, particularly in the areas of voting, education, employment, and the use of public facilities.

Voting Rights

Legal rights that dictate who is entitled to participate in the electoral process of a democracy or other forms of government, often including age, citizenship, and residency requirements, and historically have been subject to significant struggle and changes.

CORE

The Congress of Racial Equality, an organization dedicated to civil rights in the United States.