Which of the Following Is NOT a Good Measure of Electronic

question 73

Multiple Choice

Which of the following is NOT a good measure of electronic service quality for a company that has a website for marketing its products or services?

• A)the quantity of the information on the site
• B)how well it's personalized for the shopper
• C)the site's safety or security
• D)the site's usability,reliability,and responsiveness

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Definitions:

Less Bureaucratic

Describes organizations or systems that operate with fewer formalities and rigidities, allowing for more flexibility and efficiency.

Autonomy

The degree of independence and self-direction that an individual or entity has to make decisions, often within a particular role or workplace.

Responsibility

The state or fact of being accountable or to blame for something, involving the acceptance of duty to complete tasks and make decisions.

Confidence

The belief in oneself and one's ability to succeed or accomplish a task.