With Regard to the Terms quality Control and quality Assurance,______

question 24

Multiple Choice

With regard to the terms quality control and quality assurance,______.

• A)there is no difference between the two terms
• B)quality assurance is the term we use today for what was formerly known as quality control
• C)quality control is concerned with the quality of a product or service after it is produced or delivered
• D)quality control is concerned with the application of government regulations governing quality

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Definitions:

Human Relations

The study and management of how people interact in professional settings to promote understanding and effective workplace dynamics.

Manager

An individual responsible for controlling or administering an organization or group of staff.

Hawthorne Experiment

A series of studies conducted in the early 20th century focusing on worker productivity, revealing that attention and social factors significantly affect performance and satisfaction.

Discoveries

New findings or revelations, often resulting from research or exploration.