To Ensure That as Much of the Available Capacity Is

question 62

Multiple Choice

To ensure that as much of the available capacity is utilized,airlines ______.

• A)overbook their flights
• B)overestimate the capacity
• C)use smaller capacity so it is better utilized
• D)expand premium-class seatings

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Definitions:

Self-serving Bias

A cognitive tendency to perceive oneself in a way that is overly favorable, attributing successes to personal characteristics and failures to external factors.

Motivation

The process that initiates, guides, and maintains goal-oriented behaviors; it is what causes individuals to act or react in a particular manner.

High Degree

A term describing a level of education or achievement that is considerably above average, often referring to advanced academic degrees.

Maslow's Needs

A theory proposed by Abraham Maslow organizing human needs into a hierarchical structure starting from basic physiological needs to self-actualization.