In Planning Service Capacity,firms Have to Manage the Trade-Off Between

question 69

Multiple Choice

in planning service capacity,firms have to manage the trade-off between ______.

• A)lost customers and higher costs from maintaining a capacity cushion
• B)lost customers and higher costs from operating at economies of scale
• C)lost customers and higher costs from operating at diseconomies of scale
• D)lost customers and higher costs from attracting new customers

Recognize the significance of color coding and labeling in automotive wiring.

Demonstrate knowledge of tools and materials used in automotive electrical repairs.

Understand the functionality and testing of circuit protection devices.

Recognize the impact of electrostatic discharge on automotive electronics.

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Definitions:

Need-Fulfillment

A marketing strategy that focuses on identifying and addressing the specific needs of customers to drive sales and ensure customer satisfaction.

Need-Satisfaction Sales Presentation

A sales strategy centered on recognizing and satisfying the unique requirements of the customer via the provided product or service.

Need-Development

A sales strategy focused on identifying and enhancing a potential customer's awareness of needs that can be met by the seller's product or service.

Need-Satisfaction Sales Presentation

A sales approach focusing on identifying and fulfilling the specific needs of the customer through the product or service offered.