The Process of Accurately Determining What the Customer Wants and Then

question 69

Multiple Choice

The process of accurately determining what the customer wants and then coordinating the processes and procedures within the firm and across its supply chain to meet customer needs is called ______.

• A)demand forecasting
• B)demand management
• C)demand planning
• D)demand creation

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Definitions:

Computer Chips

Small semiconductor devices made of silicon or other materials that contain integrated circuits used in the manufacturing of electronic devices.

Process Costing

A costing method used where similar products are produced in a continuous process, assigning average costs to each unit.

Job Order Costing

An accounting methodology used to track the expenses of creating a specific product or providing specific services and assign those costs to the products or services.

Conversion Costs

The combined costs of direct labor and manufacturing overhead, representing the costs to convert raw materials into finished products.