Capacity Constraints in the Service Industry Can Take the Form

question 4

Multiple Choice

Capacity constraints in the service industry can take the form of ______

• A)shortage of customer orders
• B)shortage of skilled workers
• C)excess capacity
• D)idle resources

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Definitions:

Perfect Substitutes

Goods or services that can be used in place of each other with no loss of utility to the consumer.

Monotonic Transformation

A mathematical operation applied to a function that preserves the order of the data.

Utility Function

An equation that calculates the total utility a consumer gains from consuming a certain quantity of goods and services.

Indifference Curves

Graphical representations of all the combinations of goods and services that provide equal satisfaction to a consumer.