Which of the Following Risks Do Service Providers Face When

question 88

Multiple Choice

Which of the following risks do service providers face when they do not accurately predict and manage demand?

• A)leveled demand
• B)insufficient capacity in the form of busy resources
• C)financial risk
• D)good customer service

Distinguish between the different forms of praise and recognition and their proper use in leadership.

Understand the role and importance of developing leadership behaviors such as mentoring and coaching.

Comprehend the importance of clarifying behavior in reducing role ambiguity and enhancing task performance.

Analyze the relationship between leader behavior categories and their effectiveness.

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Definitions:

Ethnocentric Bias

The tendency to view one's own culture or group as superior to others, often leading to misjudgment and misunderstanding of other cultures.

Stigmatization

The act of marking or branding a person or group as less worthy or disgraceful, leading to discrimination or exclusion based on certain traits or behaviors.

Minority Groups

Refers to segments of a population that are differentiated from the majority by ethnic, racial, religious, or cultural characteristics.

Defining Characteristic

A quality or feature that distinguishes and identifies a person, object, or concept.