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Which of the following is NOT an example of service failure?
Social Media Sites
Online platforms where users can create and share content or participate in social networking.
Nursing Informatics
A specialty that integrates nursing science, computer science, and information science to manage and communicate data, information, knowledge, and wisdom in nursing practice.
Health Literacy
The ability to read, understand, and act on health information, including such tasks as comprehending prescription labels, interpreting appointment slips, completing health insurance forms, and following instructions for diagnostic tests.
Utilization Review
A process conducted by healthcare insurers or providers to evaluate the necessity, appropriateness, and efficiency of the use of healthcare services and facilities.
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