Which of the Following Is NOT an Integral Part of Customer

question 46

Multiple Choice

Which of the following is NOT an integral part of customer service?

• A)Exhibit sustainable behavior.
• B)Create a perception in the minds of the customers that the organization acts in an ethically,socially,and environmentally responsible manner.
• C)Demonstrate a commitment to customer service that is increasingly valued.
• D)Potential customers do not expect organizations to be ethical and socially responsible.

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Definitions:

Cost-Benefit Constraint

The principle that actions or decisions should only be taken or made if the benefits outweigh the costs.

Conservation Principle

A principle in physics stating that certain properties such as mass, energy, or charge in an isolated system remain constant over time.

Perpetual Inventory System

An inventory accounting system where updates are made continuously to the inventory accounts and cost of goods sold as transactions occur.

FIFO

"First In, First Out," an inventory valuation method where the costs of the oldest inventory items are assigned to the cost of goods sold first.