Rework Leads to Additional Inspection Costs,yield Losses,and the Loss of Goodwill

question 23

Multiple Choice

Rework leads to additional inspection costs,yield losses,and the loss of goodwill on the part of customers.This is an example of ______.

• A)mura
• B)muda
• C)heijunka
• D)poke yoke

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Definitions:

Leadership

The action of leading a group of people or an organization.

Critical Thinking

The objective analysis and evaluation of an issue in order to form a judgment, involving skepticism and questioning of accepted conclusions.

Interpersonal

Relating to interactions and relationships between people.

Personal Trait

An individual's characteristic pattern of thinking, feeling, or behavior.